Terms of service

Welcome to Bright Chef Hub. These Terms of Service govern your access to and use of https://www.brightchefhub.site/, including browsing the website, viewing product information, placing orders, and using available customer service features.

The website is operated by YRWAY.LLC, located at 4400 Gulfstream Rd, Lake Worth, Florida 33461, United States.

By visiting the website, submitting an order, or using its available features, you agree to these Terms of Service. If you do not agree with these terms, please discontinue use of the website.

1. About Bright Chef Hub

Bright Chef Hub offers practical dining and kitchen products designed to support everyday meal preparation, serving, and dining experiences.

Our product categories include dinner plates, bowls, and soup spoons. Product listings may provide descriptions, photographs, dimensions, materials, available options, and other information intended to help customers make informed purchasing decisions.

We aim to present product information clearly and accurately. However, minor variations in color, appearance, or presentation may occur due to photography, lighting, screen settings, manufacturing differences, or packaging updates.

2. Eligibility and Lawful Use

By using this website, you represent that you are legally capable of entering into a binding agreement under applicable law.

You agree to use the website only for lawful purposes and in a way that does not interfere with its operation, security, or availability.

You must not:

  • Use the website to conduct fraudulent or unauthorized transactions.

  • Submit false or misleading information in connection with an order.

  • Attempt to gain unauthorized access to website systems or customer information.

  • Introduce malicious software, harmful code, or disruptive technical activity.

  • Interfere with the website's normal operation or security.

  • Copy or commercially exploit website content without appropriate authorization.

  • Use the website in violation of applicable laws or another person's rights.

We may take reasonable steps to restrict access or address conduct that violates these terms or threatens the security and integrity of the website.

3. Product Information and Availability

We make reasonable efforts to maintain accurate product descriptions and availability information.

Nevertheless, product listings may occasionally contain errors, become outdated, or reflect changes in inventory.

We reserve the right to correct errors, update product details, change product offerings, limit quantities, or discontinue merchandise where appropriate.

A product displayed on the website is not a guarantee that it will remain available when an order is submitted or processed.

If an item becomes unavailable after an order is placed, we may contact the customer to discuss an appropriate solution. If we cannot fulfill the order, we will arrange cancellation and refund in accordance with applicable law.

4. Product Selection and Customer Responsibility

Customers are responsible for reviewing the product information provided before completing a purchase.

Dinner Plates and Bowls

Customers should review the listed dimensions, product details, and any available care instructions before ordering. Unless a product listing expressly confirms a particular feature, customers should not assume that a plate or bowl is suitable for microwave use, oven use, dishwasher use, extreme temperatures, or any specialized application.

Soup Spoons

Customers should review the product description and any available material or care information. Unless expressly stated in the applicable listing, customers should not assume that a spoon has a particular heat-resistance rating, material composition, or specialized performance characteristic.

General Food-Contact Care

Customers should inspect tableware before use and discontinue use of any item that is cracked, chipped, broken, or otherwise appears unsafe.

Products should be cleaned and maintained in accordance with any instructions supplied with the merchandise.

Nothing in this section limits any rights or remedies available when products are defective, inaccurately described, or otherwise fail to meet applicable legal requirements.

5. Orders and Acceptance

When you submit an order, you are making a purchase request for the selected products.

An electronic order confirmation may acknowledge that your order has been received. Such confirmation does not necessarily mean that every order review or fulfillment step has been completed.

We may review, decline, or cancel an order when reasonably necessary, including circumstances involving:

  • Suspected fraud or unauthorized payment activity.

  • Incorrect pricing or product information.

  • Inventory shortages or fulfillment limitations.

  • Incomplete or inaccurate delivery information.

  • Technical errors affecting the order.

  • Other legitimate operational or legal reasons.

If payment has been collected for an order that we cancel and cannot fulfill, we will arrange an appropriate refund in accordance with applicable law.

6. Prices, Taxes, and Payment

Prices are displayed in the currency indicated during checkout.

Product prices and applicable charges may change without prior notice. However, changes will not ordinarily alter the agreed price of an already accepted order, except where correction or cancellation is legally permitted.

Applicable sales taxes and other required government charges may be added during checkout according to the transaction and relevant tax requirements.

Customers must provide accurate and authorized payment information through the payment methods made available at checkout.

If a payment is declined, reversed, or otherwise not successfully completed, we may be unable to process or ship the order.

7. Shipping Charges and Delivery

Our shipping pricing is based on the merchandise subtotal:

  • $10.00 or more: Free shipping.

  • Below $10.00: A $5.99 shipping fee applies.

The applicable shipping charge will be displayed during checkout before the order is completed.

Delivery estimates, where provided, are estimates unless expressly stated otherwise. Actual delivery may be affected by carrier operations, weather, holidays, address issues, inventory availability, or other circumstances beyond our reasonable control.

We will handle shipping delays and cancellation requests in accordance with applicable federal and Florida requirements, including the FTC's Mail, Internet, or Telephone Order Merchandise Rule where applicable.

Customers are responsible for providing a complete and accurate shipping address.

8. Returns, Refunds, and Exchanges

Returns, refunds, exchanges, and replacement requests are governed by our separate Return and Refund Policy, which forms part of these Terms of Service.

Customers should review that policy before purchasing, particularly the return conditions for food-contact products such as plates, bowls, and soup spoons.

Nothing in our policies is intended to eliminate or restrict consumer rights that cannot legally be waived under applicable law.

9. Promotions and Special Offers

Promotional prices, discount codes, and special offers may be subject to additional conditions displayed at the time of the offer.

Unless otherwise stated, promotional offers may be limited by product, order period, quantity, or availability. Offers may be modified or discontinued where legally permitted.

If a discount code does not work as expected, customers may contact us before completing their purchase for assistance.

10. Intellectual Property

Website content, including original text, graphics, product descriptions, logos, page layouts, photographs, and other materials, may be protected by copyright, trademark, or other intellectual property laws.

Unless otherwise authorized, customers may view and use website content for personal, non-commercial shopping purposes only.

You may not reproduce, distribute, modify, publicly display, or commercially exploit website materials without prior authorization from the applicable rights holder.

Third-party names, trademarks, and other protected materials remain the property of their respective owners.

11. Third-Party Services

Certain website functions may rely on independent service providers, including website hosting, payment processing, analytics, and shipping services.

Those providers may operate under separate terms, privacy policies, and service arrangements.

We are not responsible for the independent content or practices of third-party websites that we do not control. Use of third-party services may also be subject to the terms imposed by those providers.

12. Disclaimer of Warranties

To the extent permitted by applicable law, the website and its general content are provided on an “as available” basis.

We do not guarantee uninterrupted website availability, error-free operation, or continuous access to every website feature.

Product warranties, if any, are governed by the applicable product description, written warranty, or mandatory legal requirements.

Nothing in these terms excludes any warranty or remedy that cannot legally be excluded or limited.

13. Limitation of Liability

To the extent permitted by applicable law, YRWAY.LLC will not be responsible for indirect, incidental, special, exemplary, or consequential losses arising from the use of the website or inability to access it.

This limitation does not apply where liability cannot legally be excluded, including applicable rights relating to fraud, willful misconduct, or other liabilities that must remain enforceable under law.

Nothing in these terms eliminates consumer remedies for merchandise that is defective, misrepresented, or otherwise subject to a legally required remedy.

14. Indemnification

To the extent permitted by law, you agree to be responsible for losses, claims, or reasonable expenses arising from your unlawful use of the website, violation of these Terms of Service, or infringement of another person's rights.

This provision does not require you to indemnify us for losses caused by our own conduct where such indemnification would be prohibited by law.

15. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how personal information may be collected, used, stored, and shared.

Please review that policy to understand our information-handling practices.

16. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles, except where another law must apply under mandatory consumer protection requirements.

Any dispute will be handled by a court of competent jurisdiction, subject to applicable venue rules and any non-waivable rights available to consumers.

17. Changes to These Terms

We may revise these Terms of Service to reflect changes in our products, website functions, business operations, or legal obligations.

The revised version will be posted on this page with an updated effective date. Continued use of the website after a revision becomes effective constitutes acceptance of the revised terms to the extent permitted by law.

18. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions will continue in effect to the extent they can lawfully operate.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and other applicable website policies, form the general agreement governing your use of Bright Chef Hub.

20. Contact Information

For questions about these terms, products, orders, or website use, please contact:

YRWAY.LLC
Attn: Josue Anaya Agustin
4400 Gulfstream Rd
Lake Worth, FL 33461
United States
Email: [email protected]